smart_toy New Mascitra Product

AI Chatbot for Your Website
Answer Customers 24/7 Automatically

A smart AI chat widget that answers customer questions instantly using your business knowledge base, and can hand off to your CS team anytime.

See Plans & Pricing Try It Now
Starting from
Rp 29.000 /mo
check_circle AI Answers 24/7
check_circle Live Chat to CS
check_circle 1-Line Script Embed
smart_toy

AI Assistant

Online

Hello! 👋 How can I help you today?
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code Interactive Demo

Try It and Feel It

This is how the AI chatbot widget looks on your website. Just paste one line of script and the bot is ready to serve visitors.

How to install on your website:

embed.html 
<script src="https://mascitrahosting.com/ai-widget.js" data-bot="YOUR_SITE_KEY" async></script>
info Replace YOUR_SITE_KEY with your bot key, obtained after creating a bot in the client panel.
bolt

AI 24/7 Automation

The bot answers customer questions instantly, anytime — even outside business hours.

support_agent

Live Chat to CS

Customers can be handed off to your human CS team when they need deeper help.

database

Knowledge Base

Train the bot with your website, PDFs, text, or FAQ so its answers stay accurate.

palette

Themes & Multi-Bot

Customize color, avatar, and bot persona. Create multiple bots for multiple products.

workspace_premium Key Features

Everything You Need for Modern Customer Service

From automated answers to human operators, all in one easy-to-install widget.

bolt

AI 24/7 Automation

The bot answers customer questions instantly, anytime — even outside business hours.

database

Knowledge Base

Train the bot with your website, PDFs, text, or FAQ so its answers stay accurate.

support_agent

Live Chat to CS

Customers can be handed off to your human CS team when they need deeper help.

palette

Themes & Multi-Bot

Customize color, avatar, and bot persona. Create multiple bots for multiple products.

verified_user

Secure by Design

Anti prompt-injection filters and topic control keep the bot answering only what matters.

payments

Flexible Plans

Start with a token quota, then upgrade or top-up tokens whenever you need.

insights

Conversation Analytics

Monitor conversations, satisfaction ratings, and bot performance from the client panel.

code

Easy Embed

Just one line of script and the widget appears on your website — no complex coding.

sell Plans & Pricing

Choose Your AI Chatbot Plan

Every plan includes a knowledge base and a management dashboard. Upgrade or top-up tokens anytime.

forum

Starter

Included

Rp29.000 /mo
Choose Starter
  • check_circle 300.000 AI Tokens / mo
  • check_circle 1 Bots
  • check_circle 5 Knowledge Sources
  • check_circle 10 MB Knowledge Base Size
MOST POPULAR
smart_toy

Growth

Included

Rp79.000 /mo
Choose Growth
  • check_circle 1.500.000 AI Tokens / mo
  • check_circle 3 Bots
  • check_circle 20 Knowledge Sources
  • check_circle 50 MB Knowledge Base Size
forum

Business

Included

Rp199.000 /mo
Choose Business
  • check_circle 6.000.000 AI Tokens / mo
  • check_circle 10 Bots
  • check_circle 100 Knowledge Sources
  • check_circle 500 MB Knowledge Base Size

Live CS Add-on

Add a human CS team to your bot

support_agent

CS Add-on (Growth)

Rp59.000 /mo
  • check_circle 3 CS Agents
Choose CS Add-on (Growth)
support_agent

CS Add-on (Business)

Rp99.000 /mo
  • check_circle 10 CS Agents
Choose CS Add-on (Business)
route How It Works

Live in 3 Easy Steps

No coding, no hassle. Your bot is ready to serve customers right away.

add_circle 1

Create a Bot

Register in the client area, create a new bot, and set its name, persona, and appearance.

auto_awesome 2

Train It with Data

Upload a knowledge base from your website, PDF, or FAQ so the bot answers like your business.

code 3

Install on Your Website

Paste the one-line embed script and the widget is live on your website.

quiz FAQ

Frequently Asked Questions

Can the AI chatbot answer questions specific to my business? expand_more
Yes. You can upload a knowledge base from your website, PDFs, text, or FAQ. The bot answers based on that data, keeping responses relevant to your business.
How do I install the chatbot on my website? expand_more
Copy the one-line embed script from the client panel and paste it before the closing </body> tag of your website. The widget goes live instantly — no complex coding.
Can chats be handed off to a human CS team? expand_more
Yes. With the Live CS add-on, customers can be routed to your CS agents. You get notified and can reply from the dedicated CS dashboard.
Can the bot be used on more than one website? expand_more
Yes. Each plan supports multiple bots, and every bot can be installed on the domains you define. A domain whitelist keeps everything secure.
How does billing work? expand_more
Pick a plan, pay via Midtrans or Pakasir, and your subscription activates automatically. You can also top-up extra tokens anytime.

Ready to Level Up Your Customer Service?

Create your AI bot now and answer customers 24/7 automatically.

Get Started
No account yet? Register for free
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